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  • The food here is good, and I like eating healthy. But there's lots of things the staff does here that make it unsavory. It's not uncommon for me to find moldy berries in my "summer berry salad" or hair in my food from and an employee with hands in their hair. I've seen employee's prepping food and taking calls on the phone, using the register with gloves on, answering the to go phone with gloves on then keeping those gloves on to prep food. The menu is good, and the food can be good if there's no hair or moldy berries, but the people who work there need to be re-trained with health code standards. Also, I notice they get to go orders wrong (which is obviously annoying) and charge a few bucks higher for the same order than the west location, and when I inquire as to why, sometimes they correct the value and sometimes they don't. I think it's embarrassing to argue about a buck or two with and employee who is just a kid and looks at you like are you seriously arguing about a buck or two.... But, yeah, why is there a price difference? I don't want to be charged more from the same order when I eat at both locations a few times a week. Sometimes they charge you for cheese sometimes they don't stuff like that. I think the place has great potential but staff has room for improvement and need training both in procedure and health standards. This review is based on my experiences at the Eastern location.
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