| rev:text
| - I have mixed feelings about this place. Usually when I write a review I don't read other reviews first so I can avoid being influenced by them but for Pita Café I did read the negative reviews first and I think I'm beginning to realize why I'm confused ... lack of consistency. It seems some customers have had had great service while others have had poor service and that appears to be one of the top negative issues. Next in line is the quality of the food, with most people not at either extreme of loving it or hating it, most people think it is okay, not the best they've had but not the worst. Then comes price, with the general agreement that they are a "little pricey" but not outrageous. My take on that is twofold - one is that they are in the high rent area of North Scottsdale and based on that I think their price is about right, all things considered. My second opinion on price is that the overall size of the order is slightly larger than average. At least I don't get the impression that I got less food than I paid for.
Now some of my own observations. My visit on a mid-Sunday afternoon found the place empty but apparently they have a fairly good flow of pickup orders. The two employees, a man and a woman, both younger, were very pleasant and friendly, they almost gave me the impression that they acted like owners. The place is sterile, though, no personality (definitely not Greek-ethnic) and it reeked of a fast-food chain restaurant, which is unfortunate because I don't think they are. My guess is they are a trial-balloon for someone who is hoping to come up with a franchise idea. I base that on the heavy use of non-people-friendly electronic gimmicks, it looks like they overspent on techie toys for such a small place, yet their online menu/ordering system is atrocious.
Compared to one of my favorite (and similar) Greek places where the owner lovingly cooks everything right in front of you ... and the resulting difference in flavor is night and day compared to Pita Café ... this place does their stuff hidden somewhere in the far back corners of the restaurant, out of sight of the customer. That to me was a big turnoff, my logical assumption is that everything they serve is frozen and microwaved. Maybe that's true, maybe it's not but it is their own fault for giving that impression.
The food itself was okay. The person I was with and I both had the platter with Gyros meat, rice and a Greek salad and we both had the identical thing to say about it "okay, not terrible, not great". Sorry, Pita Café, if you want to get return customers you're going to have to do more than "just okay".
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