I would love to leave positive review but just can't, the service and food quality recently has been quite challenging for this location, especially when having visited their Phoenix flagship location many times.
We ordered 2 Soul food platters, one with 3 drumsticks and the other 2 fish. They informed us they (the manager stated that they let staff go home since it wasn't busy and...) did not have enough drumsticks for the main order, so would deliver an assortment of chicken parts so we can eat as the fish platter was already ready to serve.
The initial food came out but the fish was way too salty, and upon asking the waiter to try some to confirm as something was quite wrong with it, he stated he was allergic to the fish but asked us if it was too salty as it appeared that typically unusually blackened fish was an indication of too much salt. We we're baffled why they would knowingly serve extra salty fish.
They (the manager) brought out the other chicken drums and the extra fish fillets to go. Needless to say, this was not a good dining experience or food