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| - Friday night, 6:30-ish dinner. First, "the good": I wish I could remember our servers name, because she was lovely! (We were the weirdos who wanted to taste a corked wine!) She was friendly and accommodating under what appeared to be a stressful work environment (more on that shortly). And the food was delicious! I had the ravioli app and the short ribs - excellent. My friends enjoyed their dinners as well.
Okay, so the "not so good": the atmosphere could best be described as Aggressive. It was loud and crowded, the hosts station was terribly disorganized, and restaurant staff were all over the place - hovering around the stairs for some reason, always in clusters and shouting over each other. No one seemed to really know where they were supposed to be or what they should be doing. This was surprising in a place that advertises as being a higher end place with dress codes and an "image". It was as though "the kids" were running around unsupervised. Usually in a high end place more effort is made to take care of the comfort of the patrons, but everyone was too frantic for much of that - except for our server, of course. There was a thin bearded man with a headset racing around like an emotionless robot. One time he raced past our table and bumped into our server as she was taking our order and he didn't even slow down never mind apologize to her. He filled our water glasses a few times without acknowledging us at all - he was very fast about it though, which was good since we didn't really want him there. Quite rude. A coat check or something would have been nice. There were racks scattered around, but nothing near us.
Thanks to our fantastic server and the delicious food, we had a nice dinner. But the rest of the experience wasn't great. We probably won't go back, and I wouldn't recommend it to my friends. If you're over 35, go somewhere else.
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