All of the negative reviews are true. BEWARE....JUST BECAUSE YOU GO WITH ANOTHER COMPANY DOES NOT MEAN THAT COMPANY WILL MOVE YOU. MOVES ARE SOLD TO EXECUTIVE !!! I went with another company also...who then sold my move to Executive. A year later I am still dealing with all this. Most pieces of furniture damaged, missing items, a fraudulent long carry, dropped my TV, doubled the price after pick up. Go with a brand name mover, Bekins, United....feel free to message me here. Maybe we can put Executive out off business.