I've been going to Rockefeller's since it opened. I've always loved the food and had a great time catching up without fiends and family. Until the recent years. I get it, it is a local hang out, but the treatment my husband and I have received while visiting my parents the last few times, especially today is flat out awful and embarrasses me as a local. Today we went in to grab a quick bite. All of the tables in the bar area were reserved. That's fine, we decided to wait for a seat at the bar. They kindly let us sit at a reserved table while we waited. Not wanting to waste the waitresses time my husband went to the bar to get us drinks, while I sat back and watched things unfold.
The bar tender blatantly ignored him for no fewer than five minutes. What was she doing? Chatting to an off duty co worker. Remember, I'm a local so while I've moved away and she didn't know me I knew exactly what was going on. Then when he asked for drinks she snapped that we needed to use the waitress. My husband stopped her from walking away and explained the situation. He ordered me water and then asked about the draft selection. She quite rudely directed him to read the signs. I was appalled. Not knowing I'd heard (heck everyone could hear) he came over to see me. At that point we decided to leave.
If you're a local, go here and enjoy. If not, good luck getting service at the bar. A table might work, but locals will still win.