I have tried to give Western Dental every opportunity to showcase that they know how to treat a customer and time after time they disappoint. I have been waiting on a mid treatment adjustment for Invisalign for almost ten weeks now. I've left several messages and no one will call me back. The girls that schedule appointments told me two weeks ago that my new braces were ready, so I took off work and came down only to find out that they made a mistake and no one bothered to call me. This has been a joke from the get go. Every single person here is correct, once they have your money, you no longer matter. Please do not waste your time or your hard earned money with these people.
Update: 02/20/2015
After 5 long months Western Dental has finally come to the conclusion that despite their lack of competence the are still entitled to my money. I'm not sure if Dr. McGuire or his techs are to blame for my treatment not working. I now have to start my treatment over somewhere else and pay more. These people clearly do not care about their patients which is why they market to lower income households, they are easier to take advantage of. If you are thinking about going here please take this warning seriously. These people WILL SCAM you.