We have done everything we were supposed to do in order to close out an account on a property we moved from. We faxed proof- per the requirements -of a final bill from our local water utility. Incidentally, we have already established service and started paying for that service at our new property with republic! Yet the account that we requested closed is still not showing as closed with the final amount due. So we have to keep paying! Someone was supposed to follow up to verify closure & that never happened. We are long time customers and very disappointed!