The staff are wonderful and extremely helpful!! I had a wonderful experience and I advise anyone looking for car rentals in Las Vegas to avoid the enterprise there which is located in the Westin!! I'm almost positive they are running a scam with there key drop off box... they close at 3pm forcing a daily renter driver into dropping the keys in there drop off box when returning the car. The box is not secure and anyone can open the box... The keys than go missing resulting in enterprise charging over $300 for the keys. The reviews left by many other customers is what lead me into discovering enterprise's scam. Budget mad the process easy and they are open normal business hours! They are a trust worthy group of people there and I will continue to use them anytime I'm visiting there in Las Vegas!!