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  • A few months ago, my guy and I went to this location to pick up a grill... Because it's the season! There was no one really around in the grilling department, so he went off to find someone, while myself, and my daughter (in stroller) stalked by the grill/smoker we wanted (like it was going somewhere.) He first tried in paint, to see if they could page somebody.... that person was texting. He came back to me, and I flagged someone down. We are able to get the grill we want rolled out to us... with some more supplies, we are off to checkout ! The woman who checked us out, was very nice, but didn't know what she was talking about. I am a Lowe's card holder, and get the 5% off nonsense. She told us that if we got $20 more in items, that we would receive interest free for 6 months. Sounded fine.. what's $20? My husband runs off and gets a fish basket. She rings up the fish basket, and still, no interest free option shows up. She asks other cashiers, and says the amount isn't right. That we needed another $75 odd dollars to get interest free financing. No thanks. So, off we go. With the grill on a dolly, a cart of goodies, and the stroller. The cashier did not offer to page anybody, and I guess we just didn't think of it. We must have looked funny, trying to manage all this. Struggling in the parking lot, we notice two employees leaning on the wall of the building out front, chit chatting away and relaxing in the shade. Not assisting customers, not organizing things, but BS'ing.... they stood and watched us try and get to our car and load it. When returning the cart and the dolly to the cart wranglers, my fella asked the two employees if they saw us, and why neither of them tried to help the situation. Their answer, Yes, they saw us, but no one "paged" them to help. Unreal. I sent emails and emails to managers, but I don't think that anything really came out of it. I accidentally sent it to the manager on Marks Street, and after waiting for this one's manager to write me, the manager on Marks contacted him himself. I gave the Boulder HWY manager the receipt # and time we came in, and never heard from him again.... Gee thanks. The only reason why we go to this one is because it is so close, and with a new baby, I like to be close to home, in case of.... accidents.
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