About: http://data.yelp.com/Review/id/QouWsRLwUOWQ3ZwYGTv5UQ

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About: http://data.yelp.com/Review/id/QouWsRLwUOWQ3ZwYGTv5UQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-12-09 00:00:00 (xsd:dateTime)
itemReviewed	Hendrick Toyota Concord
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Recently made my second Corolla purchase here and it will be my last. The customer service here has really gone down hill. There was an obvious lack of communication between the sales and finance departments resulting in paper work having to be re-done. I was contacted multiple times by multiple staff asking for information I had already provided. Very disorganized. The day of purchase they supposedly replaced a tire because it had a nail/hole in it. However over the next few days the tire pressure light started coming on. I took it to the service department where they first tried to convince me without even looking at the tire that it was caused by temperature changes and not a tire problem. I insisted they check the tire and guess what? It was the nail hole. Then they suggested it must be a new hole caused by me. No. They ended up patching the tire (again?). To be fair I'm waiting to see if they may still replace it. I have been asked to send them a picture of my tire as they evidently don't know what they put on it. Please beware they have a 20 day trade in payoff policy that they won't tell you about. If you have a payment due in the interim, that's your problem according to the manager I spoke with when I discovered, one day before a payment was due, that the payoff had not been made. Any time I questioned anything the staff became rude and tried to deflect blame onto me. They won't take responsibility for anything. The ONLY person out of the numerous employees I had to deal with that managed an apology was the salesman that was hounding me to complete a customer satisfaction survey.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Melissa

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