Went to the 32 nd street location last Friday. Salesperson was helpful, not pushy.
Scheduled my appointment to measure on the following Tuesday. During the store visit, we figured we could do it Saturday. Salesperson got busy Saturday, I told him we could reschedule so he wouldnt have a late night on a Saturday, he said Monday would work .
He never came or contacted me Monday. (I texted him about the appointment, He said texting him was fine and a preference).
I contacted him Tuesday morning, he said he " returned to work Tuesday". If Monday was not going to work, I wished he just said Tuesday. He asked when I was available Tuesday. I advised 4 pm. That's the last I ever heard from them.
By Tuesday evening, I didnt even feel like its worth trying to call the office etc as I would be leery to try to schedule anything further with them. It's just such a waste of time.
Nice guy - it's just hard when you wait around for someone to be at your home and they don't show or even follow up on your business.