Met some friends here for dessert and they opted for dinner. My husband and I got our dessert within 5 minutes of ordering. Our friends waited 15 minutes or so for food but had bread to munch on. We had 2 servers while there, as the one initially serving us got off and switched shifts with our next server. Both were good. Our glasses stayed full of water and we were even offered more bread while we waited. Our desserts were good - it is Cheesecake Factory after all!