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| - Three strikes you're out! This place has been awful every time we have come here over the past year. I've tried time and time again to give it another chance, but, it always ends up being a horrible experience. It seems to never be the food (though its not great) but the service.
Let's take a look at why I am done with this place.
The first bad experience I had here was earlier this year. My friends and I all came for dinner. My boyfriend was with me, and ordered a kiwi lemonade. The waitress didn't bother to write anything down and came back with a kiwi slush. He told her he did not order that, and we all backed him up. She got snooty and told him to just keep it and then brought the kiwi lemonade. Here is the kicker. We get the bill and she charged him for BOTH. She charged him for her mistake! We argued with her and she begrudgingly took it off his bill.
Second bad experience was us just wanting a blondie. We get there and the waitress comes and get's our drink orders, brings are drinks, and then is sucked into the 5th dimension because we never see her again. Our drinks were never refilled and we waited OVER AN HOUR for sub par food. I know what you are thinking, maybe it was busy, yes it was, but even a busy restaurant never takes that long for food. We got no apology, no compensation at all. The waitress was exceptionally attentive to the table behind us, too bad we were invisible to her.
Last bad experience was last night. We were going to see an 11 o'clock movie that was playing right across the street. It was a little after 10 and we decided to try this place one more time to get some appetizers. We get our drink orders in at 10:15, and their must be some kind of worm hole in this Applebee's because the waiter disappeared too! It's nearly 11, still no food, place is dead, and we need to go. My friend tracks down our waiter and he says food is done, wait another 10 minutes, still no food. Decide to leave. I will add we didn't see our waiter until my friend tracked him down. Thankfully waiter only charged us for drinks.
If anyone working for this Applebees reads this, fix your service! No one cares how good your food is if we never get to eat it!
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