I have never dealt with such a rude "manager" before. I called to cancel my account because I had a contract for a six month fee for tanning and was still getting charged the next month. I was confused why. So I gave the store a ring. Apparently because I signed a contract saying I have to come in and cancel it before a certain date there wasn't anything I could do about it. The girl just kept giving me a bratty attitude saying, it was my fault and that I signed the contract. She seriously stated the fact I signed a contract over 10 times. I understand it, I didn't read the contract all the way through yes, but what I was so taken aback by was the way this girl handled the whole situation. I felt like I was arguing with a four year old girl. She was just ready to get snappy with me the second I answered the phone. Obviously I was confused and just asking a few questions because I really just wanted to cancel my membership and didn't want to drive all the way there. I wasn't looking to start a fight. I will never go back here again because of that. We all get that time of the month sweetie, no need to take it out on your customers.