I've been taking my Westie here for years. He gets groomed every 1-2mos and have always received a great service. Once in a while, I noticed his hair was clipped differently and unevenly due to a non-regular person cutting his hair but for the most part, when I pick him up, he looks refreshed and handsome. They take really good care of him while he is there and they have always been very flexible about making and changing my appointments. The price is no higher than any other groomers in the area but I think the service is better than most.