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| - Before writing this review, I'd like to say that Ive given this restaurant multiple chances over the years. I am not usually someone who demands top of the line service. If anything, I only ask for service in order to place an order, maybe for a refill of water, and then for the bill. I understand asian restaurants tend to be quick and blunt in order to get their customers in and out, but the staff here is just plain rude. I have come back once every year or so thinking that it has changed for the better, but it is as if they train the new staff to be just as rude as the previous staff.
In addition to slow and rude service (and I mean SLOW. Takes about 10 minutes to even get someone's attention), I will list the multiple instances where my party and I were treated unkindly.
- Waitress was shocked that we did not give a tip at the end and demanded that we do not leave without giving a tip.
- When asking for refills on their side dishes, would be told that we don't need new dishes because we've finished our food.
- In another instance, when asking for refills on dishes, waitress would slam down (and i mean she slammed the plates down and food would fly) the dishes and would walk away without acknowledging the mess she made.
- When asked to help our party take a picture, waitress would say the restaurant is too busy and that they do not provide this service. (Restaurant was half empty and she was previously chatting with other staff which was why we asked in the first place).
Note that each experience was at a different time over the years which is why I have come to hate this place.
I can't speak for other locations so I hope that it is much better elsewhere because the food is decent (though it is nothing too special). The side dishes they provide are some of the better options I've seen in Korean restaurants though, which is why I usually ask for more.
If it wasn't for the experiences Ive had, I would come to think this is a place I would visit every so often. Hopefully others have had better experiences than I have, but unfortunately, I have to give this place a 1/5.
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