I just have to rave about San Tan's service department and service advisor Brandon. Today I put my A.C. on to discover it was blowing nothing but warm air. I could survive without A.C. even with the warm days we have been having but I have a road trip coming and need it working! I stopped at the service department without an appointment and Brandon helped me right away. He even went the extra mile to have my car looked at today even though it was super busy. He was able to have the problem fixed today as well when I thought it would not be until Monday . He kept me informed and was so very helpful. My mom also brings her Escape there for oil changes and they changed out a battery for her on a Saturday as well a few months back. Thank you so much for the outstanding service!