So far so good. This was our first dentist visit for both my kids (3yrs&9months). Upon entering the lady from the check in desk was friendly and so sweet. She explained to my husband and I what or insurance covered and what the first visit consisted of. Then we got called in 20 minutes later into a big room and the assistant was very friendly asking questions about my children's dental health. My daughter is very panicky and gets anxious like crazy. Another assistant pulled us from the room and said to let's try another room apart from her brother so we can talk my daughter through the steps. She made my daughter feel comfortable and stop crying. The dentist himself was great. He was sweet and very detailed on how there teeth were and what needed to be done. Great experience definitely recommend.