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  • I went to this store to buy WD-40. I forgot my ID in the car, so I finished with my other purchases and went to go get it. When I came back, I grabbed the WD-40 and went to another cashier. While the cashier was ringing me up, another employee came up and told him that he couldn't sell me the item because I had already been denied. I showed her my valid out-of-state driver's license. She told me that they could not accept it because it read "under 21" (despite the fact that I turned 21 in 2014 and the license does not expire until 2018.) I tried to explain that I am, in fact, over 21, and my license is current, but she kept talking over me and raising her voice to be heard. I returned about an hour later to speak with an assistant manager, who explained that not accepting drivers' licenses such as mine is a Wal-Mart policy. When I told him that I have made age-restricted purchases at multiple other Wal-Marts in Arizona with my driver's license, he responded, "Then all those other Wal-Marts were breaking company policy." He then told me in a very condescending tone of voice to "make sure I got my license updated!" - which I have no incentive to do since every other store and restaurant I have visited in this state accepts my license as valid. The policy that Walmart is claiming they use is for a law in Arizona that states you cannot purchase alcohol with an Arizona ID that states "under 21" - you have ten days to update your license after you turn 21, otherwise you cannot purchase alcohol. This does not apply to out-of-state IDs or government documents. Since my ID was from Texas, my ID can be used to purchase alcohol and other age restricted goods. That's why the other stores let me buy items from them - they're following Arizona law and this is not a Wal-Mart policy.
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