i was told by the service department that my Navigator has defective paint on the tailgate causing it to bubble in places. I contacted Lincoln Motor Co and they offered to pay half to correct the issue but Benson won't cover the other half. They want me to pay for a defect that was no fault of mine. I have bought/leased 3 vehicles from them over the years. What kind of customer loyalty does this promote. None. I should not have to pay for something that is a defect. Buyer beware!!