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  • Food was Good - that is where they get the two star rating. Everything else, a lack of communication and caring. First off, I understand that this a business, I get that. I really do. But when a company puts in a large order online, one would think that there will be checks and double checks prior to someone coming to pick up the order. This was not done. A part of the order was incorrect, some of it was missing. (I know that I am not entirely blameless, but before I left the restaurant, I asked and was reassured that I had a complete order.) Called the restaurant back with my issue, wait time was long (but I was calling at the end of a peak time, no fault there) and it will be delivered. Ok, cool. 2 hours and 4 calls later, I found out that they did try to deliver the missing order, wrote the number down wrong to contact me. The Rep on the phone told me that the missing order was the left at the front desk - that was a lie, The Delivery Driver took it and left. When I called, I was told that there was a shift change; they have no idea what is going on and hung up. At that point, I believe that we will not be ordering from this establishment in the future. TL:DR - If you place a large order from this restaurant, don't. Save yourself the trouble and go elsewhere.
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