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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-03-31 00:00:00 (xsd:dateTime)
itemReviewed	Smashburger
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	I really want to like this place. I have been here several times with my boyfriend and my experience is always the same. We agree the burgers are good (when we can receive our order correct, which has been never), but the cleanliness of the location always seems to be a challenge. Several times I have witnessed the cashier not only providing table service, but also buses the tables. Dining necessities such as napkins, utensils, and even soda lids become scarce. Trash cans over flow, restrooms become nasty, floors and tables are extremely dirty. The kitchen staff always seems to be in a hurry not to cook the food, but to take their breaks. Food sits in the window for long periods of time and it seem like there is not any relief for the server (cashier). Therefore the food is delivered cold. Matter of fact too many times the burger is warm but the actual meat is cold. As soon as the kitchen staff orders lighten up, they seem to disappear. Sometimes it is very noticeable that there is one person in the kitchen while the others disappear out the back door. Not uncommon to see them from the street hanging out the back door or on the side patio. The frustrating problem is that I take a couple napkins off the table, walk over to the soda fountain to wet the napkins with water, always stepping on some part of the sticky floor, and then proceed to wipe my own table down from the crumbs and ketchup.Then it is only convenient for the server to say "Oh, I am sorry I thought someone wiped down the table." and then displays a nervous smile. I usually just look back at the server and ask for napkins. If it wasn't for my boyfriend and nephew enjoying the food, we personally would not come back. Whether the restaurant is busy or not, customer service and cleanliness is important. I am pretty sure if the front of the restaurant displays complete laziness and lack of pride, then I can only imagine what the kitchen looks like. It is obvious that franchise, manager, and staff doesn't care.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	T

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