It is okay. I like SFO layout and the shops are more high end much better! HKG has a much better food court including a full blown dim sum restaurant. Dulles international or JFK both have better Japanese food choices! London Heathrow has Harris goods, expansive tea bags and the good old Sai Sai goth shop, some gifts for nanny and some for buddies! No comment on Chicago's O'Hare. The good here at CLT is prices in comparison to the above are on the low end and you can buy more for the money, also the rocking chair is good for your old back or overworked self! If that is what you are after, then go for it!!! That's all from me till next time. Forgot to mention be nice to the TSA security check point people. My bracelets and necklace always go off, but being so nice to them, I am let off EASY every time and hey I wasn't going to do anything and always diligent laying out all of my items, why shouldn't I?