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  • If I could give Truecare MD & Dr. Ana Ciszek & her receptionist Marisol less then a star I would. I went today for a new-patient appt. & waited 50min w/o anyone saying Dr. running late. When I asked, they decided to take me back to get me started but 1st I asked medical assistant to ck how much longer before I'm seen. I over heard receptionist or the Dr. say in a snotty tone "Sorry!" to the medical assist.when he asked them how much longer. After that I decided to leave & I told them I wanted a refund for my co-pay. Marisol didn't even apologize for the inconvenience just wanted me to reschedule. If the front office staff or Dr. had at least truly been apologetic, respected my time and warned me in advance on the delay I may have waited. It's a shame Dr.'s & staff at Truecare don't value their patients time as if we don't have value ourselves, but they'll gladly pack in their waiting rooms like sardines while triple booking & take our $. Do NOT go to Truecare. I'm Very disappinted & will tell everyone I know to avoid this facility, Dr. Ciszek & how awful her front office staff Marisol is.
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