I haven't been to Capriotti's in a while, so I thought I'd give them a try. Disappointment from the beginning. No one greeted you when you walked in. I wasn't sure where I ordered, because the only sign visible was "online/pick-up". So I asked and was directed to the "Online/pick-up" area.
I decided to order a small home turkey. I asked if mayo was on the sandwich. I was told it wasn't and I confirmed that I did NOT want mayo. Also, I asked for no tomato (I know, I'm weird).
While waiting around I notice the place looked dirty and poorly maintained.
The staff seemed rushed and genuinely lame.
I realize you're making sandwiches, but when a customer says "happy Friday", at the very least, smile!
Alas, i get home to eat my sandwich, and find the following:
1. Mayo
2. Tomatoes
3. Old wilted lettuce
So, needless to say I am disappointed and won't me back.