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  • First and foremost we love what the Goldman's have done for and with Las Vegas. I would like to start with our decision to spend our 17 year anniversary at Oscars steakhouse, my wife and I are arrived at 6 p.m. our reservations were for 7:30 we sat at the end of the bar near the stage there were about 7 people at the bar Rocky came over after a few minutes explain to us the cocktails and offered us the appetizer menu as it was happy hour my wife ordered a martini I had a Makers Mark neat and so are you winning begin there was another person behind the bar looks like his name was mosheh mosure who made numerous attempts to get the attention of the people behind the bar to order appetizers that take a few minutes my bartender Rocky was busy talking to two ladies I asked Moishy if I could order appetizers and another drink he said I'm busy let me get you your waiter slash bartender eventually broke away from the two ladies he was talking to I came over we ordered the shrimp cocktail and the crab cakes after about 15 minutes my drink finally came never to see my bartender again as he was busy on the other side of the bar with two or three other people after our appetizers came we were thirsty for another drink and sat there for approximately 15 minutes with dirty plates and empty glasses in front of us it is now 7:15 I walk over to the hostess and tell her that we are here for our 7:30 reservation before we left I jokingly told Rocky maybe you should try to get laid on your own time still trying to be in a happy mood as it was our anniversary we go over to our table at this point I'm too upset to remember the food servers name my wife wanted the salmon blackened on a Planck are going to choke 40 minutes the food Runner brought our dinner set it down and as she walked away I called her back and told her my soup was not hot and it was lukewarm didn't offer to help she said let me get your waiter I said you just brought this can't you take care of it he said let me get your waiter needless to say by the time the waiter came my wife dinner was finished I had to get another waiter to bring my waiter back and all he could say was sorry can I heat it up for you he never came back and offered us another drink you never came back to see if everything was okay he disappeared I don't understand how people that go into the service industry are not oriented in service we chose Oscars over flying to Seattle for dinner the manager was gracious there was not much that he could do you're only as good as your weakest employee this poor manager was surrounded by weakness we went back to the bar and enjoyed the music as I was trying to keep a stiff upper lip the manager sent us over to our table chocolate covered strawberries which was very nice and I commend him for it but it fell short based on our dinner and are cocktail experience we were extremely disappointed
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