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  • I preface by saying I have been a loyal patron of this restaurant for almost 10 yrs. in the early days they were very attentive, professional, great quality and competitively priced. During my most recent visit I have decided to not return again. Why? Service has slowly degraded over the years, seems the popularity has reached the cozy levels and no reason to excel further. For example, asking for water multiple times with a waiter finally snapping back with attitude and saying 'these people were here before you'! Wow, sorry that I asked. The food, well, this cuisine in generally very simple to prepare and but they have dropped the ball. The signature saganaki or 'flaming cheese' as some come to know it was substandard. In fact, I strongly believe it was a cheaper cheese blend that closely resembled mozzarella. I know my Greek cheese super well, I grew up with it at home and have had it at Mezes dozens of times. The shrimp dish and fried zucchini once again substandard. The shrimp seemed steamed (as to retain their moisture) and prepared last minute in the pan or broiler, not enjoyable at all. The zucchini was equally as unenjoyable. When I questioned the preparation method I was offered an unprofessional response with the delivery being somewhat belittling. Once again, sorry for my feedback. Next time don't ask me 'how is everything' if you are not prepared for the constructive criticism. Coupled with the above, the prices have sky rocketed! People, this is Greek food not some elaborate and complicated cuisine that only a select few capable chefs can manage to prepare. Sorry Mezes, in my humble opinion, you have taken your eye off the customer experience and dropped the ball. Time to re-evaluate, huddle with your staff, walk the Danforth and see what your competitors are up to. With so many choices on the Danforth there is absolutely no reason why I will continue to visit. Best wishes,
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