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  • After glimpsing over the online menu a few times, I was super excited to meet my friend here for girls night out yesterday. We arrived around 7:00 and expected a wait since it was Friday. We were seated at a smallish table that wobbled and a bus buy was immediately sent over with shims to fix it. Perfect. The waiter explained the menu, offered his recommendations and we were off to a normal Las Vegas steakhouse experience.... Until the service sputtered and crashed. Interestingly our section started clearing out after we ordered so I can't say it got busier for them. The first issue was the bread we were told about never came. Fine. We had the amazing portobello fries to munch on anyways. Getting water glasses refilled was a constant struggle throughout the visit. Next, out steaks arrive, without steak knives. I asked for one but my friend didn't think to, assuming they'd bring for both of us. Out comes one steak knife, just one. We ask for another. It comes. She had to remind the server to bring her wine. Oddly, he never asked if she'd care for another glass...? Look, the food is delicious, the concept is wonderful but the staff needs more training. You can't compete in a service-centric town like Las Vegas with mediocre wait staff. I live in the southeast so tivoli village is a hike for me. I'd give the place another shot, but maybe after they've had more time to find their service niche.
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