Have none of these people stayed at the sister Hotel, the venetian? Soooo much better there with nearly identical room set-ups but the Palazzo is not as comfortable.
We were very suprised to see so many differences between the two, especially on the negative side since this was the newer of the two hotels. My boyfriend and I agreed that this had to be the hotel geared more towards older folks since the venetian has since gone to a younger crowd with clubs like Tao and Tao Beach bringing in the younger crowds.
With the Palazzo we found a more uncomfortable bed, a 3 HOUR wait for room service, one of those slow rain showers that take a few more hours to get my conditioner out of my hair, and calling to have our room cleaned...and then they never show up. HA! Even the pool is quiet and small, but thankfully you can walk over to The Venetian pool as well.
Pick the Venetian, it is close to the same but BETTER =)