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  • If I could give negative stars I would. My dachshund went in for tumor removal. The initial bill was $1150, upon picking her up it was $1789, the Dr called while she was being worked on and asked if he could remove 2 warts, I said if course ( 2 warts were never removed, there is one on her shoulder, and one on her left calf muscle ), ALL OF THE ORIGINAL TUMORS WERE REMOVED, and all were presented on the original bill. I get back to the clinic, and my 15 pound Dixie looked like she got ripped apart by a Doberman, she even had to be restapled ( went to VCA in Mesa, AMAZING facility, and they took care of my dog like she was a person, ) UNLIKE Tempe Veterinary Hospital. I was worried about my dog having IVDD, her back was in spasm every day from the day of surgery til the last staples were removed. I called Tempe Veterinary Hospital SEVERAL TIMES, the doctor responded ONCE, 2 days after the surgery and said it was just the sutures making her back spasm and to keep medicating her and she'd be fine. He then neglected to return a single phone call for the next 10 days. Every day, my dog got worse and worse with her spasms, & he neglected her like a piece of meat. Thank GOD for VCA & ANIC who took care of my Doxie in the end, getting the sutures out, restapling the ones that were bad, and finally making my dog happy again after a HORRIFIC experience at TEMPE VETERINARY HOSPITAL! The Dr wouldn't even fix the bill from the original $1150 then charged $1789 to the credit card. Shame on DR.RICK WELLS. The staff is great, but for the doctor to neglect phone calls after such a traumatic surgery, and to bill my mother an extra $639, because he said he needed to remove 2 warts that he never removed is incomprehensible!! I have both bills, itemized, and they care more about money than the animal, or the owner. DONT TAKE THE RISK, GO SOMEWHERE LIKE VCA - it's not worth it to go to a place that ares more about money than the animal.
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