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  • Frankly, after our last experience with United (3/26 HNL-CLT) we were not looking forward to spending 12 hours with the "air Nazis". Our day started with a 6am departure from Charlotte (to Houston). That, for the most part, went off without a hitch. Our flight was very good and the staff were generally pleasant. Once in Houston, we had about an hour and a half to make it to our next gate (this was a welcome change from our experience trying to make a connecting flight in Chicago), and the girls loved riding the train for the terminal transfer. At the gate, I asked if we could change our seats from 30a, 30b, 31a, and 31b to the entire row 51 (at the back of the plane). The agent asked me: "Why would you want to give up decent seats for CRAP seats?" "Well," I replied, "With the whole row, we could have a parent on either end, and twins in the middle with room to stretch out, play and hopefully nap. Make more sense?" With a fair amount of resistance and a pretty distinctive stink eye, she reluctantly agreed to the change. After settling ourselves into our row, we had a pretty uneventful flight (which is a good thing). There was plenty of food for purchase and a reasonably pleasant flight crew. All in all, not bad.
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