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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-05-20 00:00:00 (xsd:dateTime)
itemReviewed	NextCare Urgent Care
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	PLEASE SAVE YOURSELVES DONT GO HERE OR BRING YOUR KIDS HERE.. HERE IS MY STORY This is what happened to me at a Next Care Urgent care center (or at least that is what the sign on the building said). I don't think it's a real urgent care and needs to be looked into I had injured my Wrist and was up all night in so much pain never went to sleep so I went first thing in the morning at 8am to Nextcare at 6343 S Higley Rd Gilbert AZ 85298-4339 on 4/14 (ph 480-748-2712). They took me back to a room did ex-rays and then Tara Mahoney FNP examined my wrist but seem to focused on if the wrist was broken. I had asked her about the ligaments but she had no comment. I asked her what I should do about the pain she stated to take Tylenol as she was sending me home with a prescription the lowest of dosages of steroids and not to mix Advil with the steroids. She never referred me to a specialist she did not seem experienced in ligaments and never brought up Tendinitis. I understand this was not in her field but thought if she did not have answers for me to why my wrist was so swollen and in so much pain why she would of not thought to referred me out. She told me to make sure I wear the split (that I bought at walgreens) during the day but take if off at night when I go to bed so that the swelling would not go up. She also stated that she was not an expert in reading x-rays so she was sending over the x-rays to the radiologist to review and I would get a call back from her either way on the results. I went home and did as instructed ( which I should not have) and took the split off when I went to bed to wake up at about 2am in unbearable pain that I reached out a 24-hour hot line nurse within my insurance co. The nurse was more helpful on the phone than this urgent care when I was actually in the office. I was in so much pain I did not sleep the rest of the night and my wrist was so swollen. I put the split back on although at this point could not strap it as my wrist was so enlarged. I reached out to urgent care when they opened on Sunday morning 4/15 when the receptionist answered I asked to speak with the nurse and she asked me to explain to her what was going on as the nurse was with patients and when I explained the situation I was told that they do not give out narcotics. Keep in mind I never asked for narcotics I was just asking what is wrong with my wrist? Why is it so swollen and causing me so much pain? Once we had the reason we could move on to how we can make my wrist more comfortable. The receptionist lead me to believe they did not believe my pain was real and that I just wanted narcotics which is very unprofessional something you don't want to hear when you are in consistent pain and have not slept now for 2 nights. The "receptionist" did give me the results of the radiology report that they received the day prior (keep in mind they did not call me when they got it back) that there was no broken bones which I already knew. Finally the receptionist stated they would have someone call me back. I received a call back about an hour later from the X-ray tech, Daisy, stating they could no longer assist me that if I needed I could go to the hospital for more testing. I asked her if she had a recommendation on what facility would have a hand/wrist specialist that could assist me she put me on hold and came back and stated she checked with the staff and its not their job to refer me I have to call my insurance or my primary dr on Monday for assistance. When I asked to speak with Tara Mahoney FNP the nurse who examined me I was told she has too many patients to take a minute to talk to me and to wait to talk to my primary on Monday. It was all about getting as many insurance claims in as possible before the end of the day.. Is this a new thing the Drs and nurses no longer consult you and they gave me to a person who never examined me just took my x-rays as well as the receptionist gives you the results. They did not offer me any medical assistance even the brace I have on is from Walgreens. I don't feel this NP is a real nurse as she had no clue what she was doing or was qualified to be in that urgent care unless its true she just there to bring you into a room enough to file an insurance claim because she really does not know her job Sorry I know my frustration is still upsetting, I did eventually go to a "REAL" dr and he did find the issue and gave me the correct dosage and of mediation to bring the swelling down and found out I had Tendinitis. If you google it you will see this is very painful. I know that we have an epidemic of drug addicts which is very sad in our country today. If you have a patient with a very swollen wrist there is a great possibility there is a problem before you accuse someone of not really being in pain and as you see the "real dr" was able to get the swelling down without the use of Narcotics and the swelling is what caused the pain. Please do not go here save yourselves
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sue

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