I wanted to do an update on the review. I was pretty upset with the driver because I really felt driving on two lanes and long routing me to double the distance was not right. I did send a email to Mark A Alcantar the manager. He did resolve the issue quickly and dealt with the cab driver. I understand sometimes there is a bad apple in the bunch. The manager did do an outstanding job to fix the problem so this is why I gave an additional star for he efforts and swift response.