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| - Pros:
Large seating area
Cons:
Horrendous cart service/rotation
I grew up with the cart pushing dim sum places so I'm always up for some nostalgia. That being said, you have to do it right or else the experience is just horrible. Century needs to improve or else they should just not do it at all.
I came here with the entire family of about 18 people. The one thing Century has going for it is that it has a huge seating area. There are a lot of tables here. Even though we were such a large group we were able to be seated in almost no time. They have many large tables here so coming with big groups won't be too much trouble.
As I said before, Century still uses the push cart system for dim sum. Usually, when the restaurant is really big, it becomes very difficult to utilize this system. Most of the larger dim sum places nowadays have ditched the carts for good reason. In my opinion, Century should do the same.
Century is just far too big to keep using the cart system. On top of that, the rotations of the carts were just horrendous. We came at about 1115 and were there for a good 2 hours and not once did the har gow/siu mai cart come. NOT ONCE!! 2 HOURS and NOT ONCE. That's absolutely unacceptable. On top of that, the ladies pushing those carts don't seem to follow any route. It was the same 3 carts that kept passing us by. The ladies would chat with customers they knew and just make small circles around the tables to come back quickly and chat with them again.
I'm not going to blame the ladies completely. This falls totally on the management. Most dim sum places I go to, you will see the higher ups in suits always making rounds to make sure everything is running smooth. I did not see any of those throughout our meal. It starts at the top, if the management doesn't care enough to make sure things are running smooth, then the workers in turn don't care.
Like I said, Century needs to improve the cart service or stop using it at all. When you actually get the food, it's pretty decent. Good luck trying to get it though.
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