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  • The only reason why I didn't give this a higher score really came down to customer service we went there around 11:30 on a Tuesday night for a late night snack. We checked out the menu it was really awesome good variety and we could sit on the patio which was right on the strip! The sweet potato fries and eggs were good milkshakes were also good but on the pricy side. The part that sucked was the wait and miscommunication among servers. We had a total of 3 servers. One apparently was cut and left without letting us know or anyone else I guess as we had to ask someone for our bill after a good half hour of watching server after server walk by us. It's to bad we would have loved to go back but it wasn't worth it when there are so many great restaurants with servers that go out of their way to help you. Update Even though our experience in the restaurant was poor I appreciate that Mr.Winter contacted me personally via email and addressed my concerns. My husband and I will give Tom's Urban another go and hopefully we can really enjoy our experience, after all it is a pretty trendy little restaurant with a great location!
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