I've been coming here for a few years now, I've sent my co-workers and was referred by friends to come here. I don't know what happened to the office itself, the bathrooms are nasty! They smell horrible I don't know how they sit in the front with that bathroom smelling the way it does. The floors are nasty and smells like pee. There should be no reason why at 8am your bathroom smell like that. All the patients that come here you should either have the front desk person clean it or hire someone. Now as for your wait times you really need to get better with this or stop taking walk-ins because you can't not handle both, if you haven't noticed. I paid my co-pay for today but I will not be coming back. The 2 friends that referred me to you no longer comes because of this and my 2 co-workers I sent came once and hasn't been back, you will lose a lot more people if you don't read your reviews and make a change. I don't know why Brandi left she was the only reason why I kept coming here, I tried to give you a chance to clean up your office and act but now you've lost another patient.