I've been to Egg Works more times than I can count. However, this was my first time at this location.
I went to this Egg Works with a few friends of mine. One of them is allergic to all milk products and let the waitress know this. However, when his food came, there was butter on the toast. The butter side was face-down, and he bit into it unknowingly. He had a small allergic reaction as a result.
They then asked my boyfriend to give them their tip out loud, something I've never heard of being done at any other restaurant. I thought that was unusual.
Overall, I wasn't happy and will be sticking to their other locations in the future.