I took my big old jumble of a head in there, and Dave made my hair all sexy again! He also worked very quickly, which I appreciate, because I hate sitting in a chair for long periods of time. So I went back several weeks later, and asked if we could change my look up a bit. I left with a sassy new haircut. BTW, re comments on the store in other reviews, the store caters to men because of the sizes, but if you're a woman who can fit into the sizes and appreciate glamour and shiny things, I'm positive your money is good here!