It only took 28 ins to get a sales person to bring me the system I was buying..the guy at the door said they did not have my item on the floor anymore and they were in the actual back..I said ok, can you please call someone to bring them? Sure he said..well that took 28 mins later, not to mention I had to keep asking the same guy where is my item? Then after 28 mins, that wasn't the right item I had told him! so again, another 15 mins later..Oh, and he just went calling different people in the walkie talkie, after 16 mins I decided to just let it go and only buy what I had on my hands (a remote control) . They are just bunch of worthless, lazy people and I still don't learn my lesson with these guys after several bad incidents..