I'm so disappointed in Eggstasy. I've been here a dozen times or so. My husband and I love to go out to breakfast and Eggstasy was in our regular rotation.
Our last visit we went right after our workout. The food is good, portions are large and they have excellent coffee (my demise). However, on this day, we sat at the bar. The bartender refilled my iced coffee with hot coffee and more ice. I took a sip and the bottom of the glass blew out. A FULL cup of warm coffee spilled all over my pants and nikes. The bartender throws me a fist full of napkins. As I continue cleaning myself off, the bartender moves our plates down a few spots so they could mop up the floor. She runs to the back to consult with the manager (i assume, although no one ever came out). When she comes back she asks if she can make me a fancy latte to make up for spilling coffee all over me, ok thanks. After a brief sorry and a latte, we get the bill. They comped our coffees. So not only so I have drenched pants and Nikes that are stained and smell like coffee, I got $6 worth of free coffee. Super.
I was incredibly disappointed and baffled with how they handled this siuation. No apology from the manager. This just goes to show how much they value their customers. I will not likely be back.
Me and my coffee drenched Nikes will be at US Egg across the street.