I've been a Massage Envy member for a few years now. I have been visiting this location exclusively for the last 12 months since relocating to AZ.
This location is very friendly, and I always receive courteous reminders about upcoming appointments. The staff is always able to accommodate my schedule and get me massages with short notice when needed. They always work to get me a therapist who will be a good fit for style of massage and pressure.
I think the best thing is that the rates are very reasonable as a member for anyone who wants frequent massages. You can get a very fancy, relaxing experience at the Ritz or other high end spas, but it will cost you, a lot. Every now and then that's an indulgence, but not economical in the long term like Massage Envy is.