Made an account just so I could post this review.
I'm leaving for a long road-trip and went to this Firestone yesterday to get an oil change and their $10 summer package which includes a full vehicle inspection. Good deal right?
After they finish inspecting my vehicle they give me the normal up-sell of how I should probably replace every part of my crappy car and give them a few thousand $$ in the process. This is pretty standard for this industry and didn't bother me. I told them I would review their suggestions and if I thought they were necessary would come back in a few days.
On my 10 minute drive back to my house, my hubcap fell off. A few hours later I noticed that one of my front headlights had gone out. I have been driving this car for 6+ years and have never had either of these things happen.
The way I see it there are only two possible reasons for this freak timing of car failures, RIGHT after I had a vehicle inspection from Firestone.
1) The mechanics at this shop are incredibly sloppy and did not put my car back in the original condition they found it in.
2) They deliberately tampered with my car in the hopes that I would come back for more repairs and would take the expensive service they had quoted me on.
Honestly, since they make commission on their sales I think it's much more likely that they tampered with my car.
I have never received my car in WORSE condition from a mechanic before and will never be visiting Firestone again. I would advise you all to do the same.
I will be contacting their corporate office and the better business bureau about this dealership.