The atmosphere is incredibly warm and relaxed compared to other salons in the area. They have a downstairs spa area separated from the hustle and bustle of the salon above. Amanda at the front desk was friendly and suggestive regarding the products, but not pushy. Amber, who did my facial had a calm energy about her which made the experience that much more enjoyable. She definitely intends to give her clients a pampering session which included neck and shoulder massage, facial massage, extraction, the works. The organic products she used all smelled amazing, and my face is glowing, not raw and red as it often is after this treatment. The best part was that the actual massage table and space where they perform the skin care treatments was comfortable and relaxing, not the clinically bright uncomfortable experience I had at Ulta. It's well worth the money.