I was hesitant to purchase my car here as friends who had lived here awhile said Fletcher Jones is horrible. I went anyway and man was I glad I did. The sales staff were very nice and professional. Howard the internet finance manager was extremely helpful as was Ivan The Great! There was no pressure whatsoever. After the purchase of my vehicle the young lady sat down with me and gave me a tutorial on how to use all the gadgets in my car. This is an awesome dealership, complimentary coffee and water with free car washes, who can ask for anything more. I'm going in for my complimentary 5,000 mile oil change and tire rotation. Fletcher Jones is a boss dealership!