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| - We've been bringing our business here for a couple of years due to the convenience of the location, good customer service, and decent prices. However, recently we feel like we were duped after we brought one of our vehicles in to have the A/C checked out due to it blowing warm air. After dropping the car off, to our surprise, we received a phone call twenty minutes later informing us that on top of needing a new A/C hose, we also needed a new radiator. Wtf?! Yeah, we were told the radiator was leaking and needed to be replaced. That's funny, the radiator wasn't leaking while it was parked in our garage twenty minutes ago, nor was it leaking when we dropped the car off, in front of the shop. So we drove over to the shop and had them show us the leak. Instead of a leak, what we were shown was a geyser squirting a stream of coolant from the back side of the radiator. It looked like the radiator had been punctured. I called bs; that radiator didn't just spring a squirting stream of coolant like that without some help. Of course I got some song and dance from the sales guy Jason about how they don't do business that way etc. Well, it's pretty damned ironic that we dropped the vehicle off needing a new A/C hose and low and behold the radiator just so happens to start spraying coolant like it's Old Faithful.
Not buying it guys! You just lost a valued customer.
Now I question whether our vehicle really needed that new head gasket awhile back after we were told it was blown and then coughed up almost 2 g's for, but yet our vehicle other than idling rough showed no other trouble signs and the removed head gasket looked pristine when it was shown to us.
Beware!
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