We purchased a loveseat and sofa from Living Spaces 2 months ago. Less than 2 months later the back cushion to our sofa became unsown. We contacted their warranty department and they said there would be a $99 fee to have a technician come out. Why would I have to payout of pocket for a defective item??? They quoted policy to which I couldnt care. If I purchase from a company I expect that their warranty process to be simple for the consumer. I feel cheated, lied to, and never doing business there. Taking my money elsewhere.