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  • After being mistreated and misled by Pinnacle Nissan, Coulter looked promising based on the reviews on yelp and the advertised prices they have. I was in the market for a Nissan Leaf and they had one equipped just the way I wanted it. I called in and spoke to Geri and got my quotes, and went over the numbers a couple of times and was assured they would not change after taking the 40 mile trek to their dealership. Guess what, the numbers changed, but that's not the end. The car they had was a Back Leaf with Black interior, not my first choice. They checked with other dealers and found a White with grey interior that they were to trade the White for. This is where the story becomes grey. They tell me the numbers were miscalculated and it was a "looser deal", but they would honor the price. My opinion was very high of Coulter at that moment, better yet they found a white car to trade for their black - but while getting the numbers straightened out they sold black car to a couple that came in an hour after us. I was told no problem, we shook on the deal, left a deposit and were to come back the next day to pick up the white car. Next day I get a call, deals off they can't get the white car any longer, the other dealer wanted a trade and now they had nothing to trade so sorry. Sure they were not going to go out of their way to accommodate this looser deal. Point being in the end they did not stand by their agreement. What's amazing about car dealers - they are not bound by their agreements - yet if you were to not pay for a car all hell would be unleashed upon you.
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