I usually call for delivery to be delivered to my job and I usually am satisfied but this time when my sandwich was horrific must have been a bad batch of Tuna, the response to my complaint was RIDICULOUS! So the Manager on duty today, Friday, 1/30/15 at 2:15pm took my complaint. I told him there is something off about my Tuna sandwich and he said "It was made fresh today" so I asked him "when today?" and he responds with "This morning". So I told him "Well it's really off and the bread is so hard it hurts to bite into it". He said "I can deliver you a new one but it'll be the same batch". So I responded and told him, "yeah no I don't want the same batch I can't eat any more of that Tuna"...and guess what his response to me was "Well, sorry you didn't like your sandwich" and hung up on me! What the hell type of service is that! I'm mad as hell! WORST CUSTOMER SERVICE EVER! When a customer only eats the decent sandwiches and doesn't have to deal with customer service you never know how good a business is until they respond to a complaint! BRIAN was his name! AWFUL