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  • Poor customer service. On July 4th I went there to get Eye Lash Extensions. I was told that they were too busy, and asked if I could go to another location on 91st Ave and Olive to get my Extensions at a $5.00 discount. 3 days later I needed to get my right lash fixed because it became loose. Thinking that Bien Nails would see me no problem, because it's not a Holiday or a weekend, the lady tells me that they don't have enough hands to see me today and they are closing in 20 min. I told the lady, I wasn't in to get my nails done, I just need my lash fixed. She tells me that they can't fix it, I had to go to 91st Ave and Olive! I told her, then why do you have signs on your windows that say Eye Lash Extensions. She was saying something to me but I couldn't even understand her. She was wearing a mask over her mouth, so I just walked out. I'm never going back over there again. They just lost a customer. I'm sure I ain't their first. Would not recommend going there. Horrible place!
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